Customer service and client satisfaction have top priority at FotoFinder. The reliability of the FotoFinder imaging system is the central requirement for your success. FotoFinder is your communication tool and your patient and imaging database. Any malfunction or system breakdown could lead to non-productive time in your daily practice and clinic workflow. That is why our dedicated support team makes sure to give you all the technical support possible. Please do not hesitate to contact us if any technical problems with the system arise.

Remote support sessions are done over the internet. Therefore please make sure to have an internet connection set up. Thanks to the support software we can access your system from our headquarters, localize the problem and fix it as quickly as possible. At the same time, application errors can be eliminated as well.

Basic computer problems dealing with the operating system or other software malfunctions are not included in the FotoFinder support service. We are exclusively dealing with problems concerning a FotoFinder product.

Simply click here to download the FotoFinder remote support tool.